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# Print Results Are Not Satisfactory

If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the condition of the printer.

Check the following:

Does the envelope selector setting match?

Set the envelope selector according to the type of paper. For envelopes, set the lever to the rear position ; for everything else, set the lever to the forward position . See Printing on Various Paper Types.

Has the printer not been used for a long time?

The ink may be dry or the nozzles of the print-heads may be clogged. Print the nozzle check test pattern and clean the print-heads as necessary. See Nozzle Check and Clean Print-heads (Normal).

Has the nozzle check test pattern been printed?

Print the nozzle check test pattern and check whether the print-heads are clogged. Clean the print-heads as necessary. See Nozzle Check and Clean Print-heads (Normal).

Have the print-heads been aligned?

If the image is fuzzy or lines are doubled, align the print-heads. If the problem persists, print the nozzle check test pattern and clean the print-heads as necessary. See Adjust Print-head Positions, Nozzle Check, and Clean Print-heads (Normal).

Is there a problem with the printer's location?

Make sure that the printer is level. Place the printer in a location where it will not be subject to shaking or excessive force.

Related topics

Printing Is Uneven, Too Heavy, or Too Light
Dirty or Blotted Prints