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# Printer Status Monitor Does Not Open

If the Printer Status monitor does not open for a shared printer, the following questions should be addressed.

Are the share settings correct?

Check the share settings of the printer. The printer driver must also be installed on the client computer. See Setting Up a Server and Setting Up a Client Computer.

Does your Web browser support Printer Status Monitor?

Internet Explorer version 4.0 or later is required to display Printer Status Monitor and the dialog boxes displayed from the [Maintenance] tab of the printer driver.